How do I make a maintenance or repair request?

For any Maintenance Request or repair (including Emergencies) please call 763-221-0702 or submitted online via the "Maintenance Request order" under Quick Links in our sidebar. Maintenance requests will be handled in a timely manner based on when they were received and priority of the issue. Standard requests will be managed during regular business hours during the week. If it is a life-threatening emergency, PLEASE dial 911 or your local fire and police ermergency lines.

How do I update my contact information?

Please fill out our Online Update Form or email info@homesteadplus.com with your updated info. Thanks

How do I submit a tenant application?

Easy, you can apply online. Please note: there is a charge for the required background check. The cost is $35 per individual. The background check is usually completed within 2-4 business days. For faster service, please fax a copy of your most recent pay stubs to (763) 226-2463

How can I arrange an appointment to view some of your homes?

Please call or email us at any time. Ph #(763) 221-0702 | Email: info@homesteadplus.com

Do you accept pets?

Yes, with the owners approval, most dogs and cats are allowed with a pet agreement and additional security deposit usually $300-500.  ** Each case mary vary depending on conditions set by individual owner.  Please email info@homesteadplus.com for more information.

How do I know I can qualifies for these homes?

Each property owner has different requirements regarding credit standing, down payment, and other factors. Most owners look closer at your rental and employment history. They also focus on the ability to make monthly payments and less on your actual credit score. You can get more information by viewing the information on tenant acceptance criteria.

Do you accept section 8?

YES, some property owners will and already do accept section 8. Please contact us for more details.

Does bad credit disqualify me from Renting?

NO, we look at all of your criteria.  Your current or past credit issues are not the most important qualification, however, if you have ever failed to pay rent and have been evicted, (unlawful detainer), this is almost always an instant discqualifier.

Do I need approval to paint or change something in the home I am renting?

Yes. In some of our homes we do approve residents painting rooms if they choose, however, the colors must be approved by the property manager. Any changes must be approved in writing prior to changing. ** Tenants are responsible for all costs of unapproved changes and/or colors.

What am I responsible for maintaining in the home or apartment?

Tenants are responsible for all minor maintenance items. Examples include changing your furnace filter, changing light bulbs, changing smoke detector batteries, unclogging toilets, etc.

*Any damage caused outside of normal wear and tear such as a broken window or holes in walls are also the tenant's responsibility. Homestead Plus may require a professional to do the repairs depending on what is damaged or the extent of the damage. Such repairs will be paid by the tenant directly or charged back.

What If I own a home that I would like to rent/rent-to-own?

Please conatct us by phone or email and we can list it with us by completing the Property Leasing Agreement.

When I move out, will I get my security deposit back?

Your security deposit will be refunded or a disposition statement will be sent within 21 days of the move out date. The full amount will be reimbursed if your account is current and the move out inspection reveals no concerns. In cases where money is still owed on your account, the residence was left in a less than desirable status, or damages have been caused to the property, the deposit will be adjusted accordingly.

What should be exspected of me from when I move out?

Great question. Please visit our full move out check list on what and how to clean.

I need to move out before the end of my lease. What happens now?